Time2chat is a Business Messaging solution that offers a two-way SMS channel via brand or user initiated conversation sessions. Everyone will be able to benefit from the advantages of this new communication channel.
For a brand:
- Time2chat is the instant messaging solution for communicating via SMS or via calls on the same number (093).
- Time2chat meets the needs of customer relations (after-sales service, making an appointment, managing a delivery, etc.).
- It is an easy (without mobile application) and fast way to get in direct contact with his customer; And reciprocally, the end user can also contact his brand for free for a question (products, after sales service, appointment confirmation, schedules...).
- This SMS solution that can rely on bots to simply respond to customers will reduce calls to customer service.
For the user:
- Time2chat is the easiest way to exchange directly with his favorite brand for a product advice or an after sales service.
- The user can initiate the sending of an SMS to be put in direct contact with a brand, it's simple and immediate, no application to download, it's a simple sms.
- The user can then be called back or call an advisor of the brand via this same number if necessary.